Privacy Policy for Jewelers

Effective Date: 28/12/2025
Website: https://Jewelers.sa
Contact: support@jewelers.sa

1. Introduction

Jewelers (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website or app.

By using Jewelers, you confirm that you are at least 13 years old and consent to the practices described in this policy.

2. Data We Collect

We may collect the following personal data:

  • Identity & Contact: Name, mobile number, address
  • Usage Data: Browsing history, app interactions, device information
  • Authentication Data: OTP verification for login

We collect data when you:

  • Create an account
  • Make a purchase
  • Use our services
  • Interact with our website or app

3. How We Use Your Data

We use your data for the following purposes:

  • Personalization: Tailoring your shopping experience
  • Analytics: Understanding user behavior via Google Analytics
  • Marketing: Sending promotional communications (you may opt out)
  • Service Improvement: Enhancing app functionality and customer support

4. Third-Party Sharing

We may share your data with the following third parties:

  • Google Analytics: For analytics and marketing enhancement
  • Hyperpay: For processing payments (we do not store card details)
  • Authentica: For OTP authentication

All third parties are required to comply with applicable data protection laws.

5. Cookies and Tracking

We use cookies and similar technologies for:

  • Analytics (Google Analytics)
  • Personalization of content and services

You can manage or disable cookies via your browser or device settings.

6. User Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your data
  • Correction: Update or correct inaccurate data
  • Deletion: Request complete deletion of your data
  • Opt-Out: Withdraw consent for marketing communications
  • Data Portability: Request your data in a portable format
  • Restriction/Object: Limit or object to certain processing activities

How to exercise your rights:
Contact us at support@jewelers.sa. We will respond in accordance with applicable law.

7. Data Retention

We retain your personal data until you delete your account. Once deletion is requested, all data will be permanently removed from our systems.

8. Legal Compliance

Jewelers complies with applicable data privacy laws, including:

  • GDPR (EU General Data Protection Regulation)
  • CCPA (California Consumer Privacy Act)
  • PDPL (Saudi Personal Data Protection Law)

We may update this Privacy Policy to reflect changes in law or business practices.

9. Data Deletion Guide

To delete your personal data:

  1. Contact support@jewelers.sa with your deletion request.
  2. Verify your identity (we may require OTP or account confirmation).
  3. Your account and all associated data, including authentication and analytics identifiers, will be permanently deleted.

Deletion is irreversible and will remove your ability to access your account or past transactions.

10. Contact Information

For questions about this Privacy Policy or your data rights:

Email: support@jewelers.sa

This draft fully incorporates:

  • Data collection & usage
  • Third-party sharing
  • Cookies & tracking
  • User rights (access, deletion, correction, opt-out, portability)
  • Legal compliance (GDPR, CCPA, PDPL)
  • Data retention and deletion guide
  • Minimum age 13